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FAQS

How Can We Assist?

WHAT IS YOUR RETURN POLICY?

Within 7 days. We are unable to refund for products more than 7 days.

To be eligible for a return, your item must be unused and in the same condition that you received it.


Any item not in its original condition, is damaged or missing parts for reasons not due to our error (Please be careful when handling the jewellery).


No refund for promotional items.


Please contact us for more information on return and refund matters.

WHAT ARE THE PAYMENT OPTIONS?

Singapore - Cash or Paynow

Oversea - Do contact us before purchase for more payment options.

WHAT IS THE SHIPPING METHOD

Singapore - Smartpac or meet up

Oversea - FedEx, DHL or registered postage. Please do contact us before purchasing.

FAQ: FAQ
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